The Power of Platform in Digital Transformation with Surendra Goel, CEO of Urgent.ly
In this segment of DTV, Infostretch CMO Leila Modarres speaks with Surendra Goel, CEO of Urgent.ly, known as the “Uber” of roadside assistance. Goel talks about the value of applying digital transformation to entire business processes vs. piece parts, and how technology platforms can integrate the physical and online aspects that are still required in so many business and customer interactions.