Masterclass: Merchandising with ex John Lewis Alison Metcalfe. Sales, Stock and Profit

Alison Metcalfe is a Merchandiser. She ‘does stock’ to create efficiencies in the supply chain and maximise profit for retailers. She’s worked at many high street brands including BHS, Woolworths, and M&Co, and most recently spent 13 years as Merchandise Co-ordinator for fashion at John Lewis.In this episode we discuss:How to effectively promote and mark down stock that is not sellingWhy is June a time for deeper discounting?Merging sales data and stock informationWhy do you need to analyse sales in units rather than just cash turnover?Key signs or indicators of a stock problemTime stamps:[04:24] Ideal plan: offer customers what they want.[08:37] Clear roles for buyer, merchandiser and marketer.[11:07] Sales first, stock units indicate problems.[15:25] Get rid of unnecessary stock through promotions.[17:54] Retailers not effectively using paid systems.[25:18] Merchandising: key to managing stock for profit.[26:10] Exit strategy, key sales periods, and stock management.Apply to join Chloe's Free eCommerce Club! >> https://ecmp.info/clubFind the tech to solve your challenges at eCommerce Tech >> https://ecmp.info/techGet all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor This podcast uses the following third-party services for analysis: Podsights - https://podsights.com/privacy

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Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU. Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!This podcast uses the following third-party services for analysis: Podsights - https://podsights.com/privacy