The overstated role of soft skills in crew resource management: Are we being sold the icing without the cake?

In this podcast, Gitte Damm (an aviation pilot and a CRM instructor) and I discuss the role of soft skills in safety-critical jobs. Based on years of research and experience in the maritime and aviation sector, we argue that soft skills are being designed and marketed as a replacement for experiential knowledge and skills which makes it problematic to achieve the intended purpose of CRM.

Om Podcasten

This podcast series is about understanding diverse perspectives and emerging concepts in safety sciences, resilience and human factors. Each podcast is crafted as an open-ended discussion with scientists, subject matter experts, consultants and professionals in the safety domain with the view to create space for thinking and reflection.