Securing a Global Giant: Inside IKEA's Identity Strategy with Martin

In this insightful discussion, Martin Sandren from IKEA joins Entra Chat to discuss the evolving landscape of IAM.The episode covers critical considerations for modern identity strategies, including the trade-offs between syncable and device-bound passkeys, the necessity of robust regression testing for Conditional Access, and advancements in identity proofing methods.Subscribe with your favorite podcast player or watch on YouTube 👇About Martin SandrenMartin Sandren is the IAM Lead at Inter IKEA, overseeing the systems that support IKEA's worldwide presence. His extensive background includes over twenty years of experience as an IAM product lead, architect, engineering manager, and developer.Beyond his role at IKEA, he is actively involved in the identity community as a frequent speaker at international conferences and a founder of the Digital Identity Amsterdam meetup and the Amsterdam chapter of IdentiBeer, and is active within the idNext foundation and IDPro.LinkedIn - https://linkedin.com/in/martinsandren/🔗 Related Links• IAM Conferences in Europe📗 Chapters00:00 Intro02:51 Martin's Journey into Entra & Early IAM Experiences05:35 Early Entra Wins: Simplified Sign-in Logging07:02 Value of Microsoft's Preview Feature Model (Private/Public/GA)09:39 Evolution of Federation: SAML/OIDC Then vs Now13:22 The Rise of SCIM for User Provisioning14:47 Cloud Standardization vs On-Prem Customization Trade-offs16:48 Identity Governance & Multi-Tenant Organizations (MTO)19:01 The Power & Complexity of Conditional Access20:23 Resilience & Offline Scenarios in IAM23:12 Challenges with Guest User Management & Governance26:16 Cross-Tenant Sync vs Connected Organizations27:49 The "Schrodinger's Cat" Problem with Guest Accounts30:58 Mastering Conditional Access Policies: Best Practices & Pitfalls32:41 Shifting Security Focus: From Network to Identity Defense-in-Depth34:04 Adapting Security for Different User Populations (Frontline Workers)35:21 Leveraging ITDR, Risky User Signals & Red Teaming38:00 Importance of Regression Testing CA Policies (Meister Tool)39:08 Edge Cases: SSPR & Certificate-Based Authentication Conflicts40:37 Securing Conditional Access Group Memberships42:40 Identity Proofing, Onboarding & Phishing Risks46:01 Wishlist: Granular Read Permissions in Entra48:36 Passkeys & Phishing-Resistant MFA: Progress & Challenges (Android Usability)50:01 Strategy: Syncable vs Device-Bound Passkeys51:58 Embracing Standards: SSF & CAPE Protocols53:04 Advice for Newcomers to the Identity & Access Management Field54:55 Closing RemarksPodcast Apps🎧 Apple Podcast → https://entra.chat/apple📺 YouTube → https://entra.chat/youtube📺 Spotify → https://entra.chat/spotify🎧 Overcast → https://entra.chat/overcast🎧 Pocketcast → https://entra.chat/pocketcast🎧 Others → https://entra.chat/rssMerill's socials📺 YouTube → youtube.com/@merillx👔 LinkedIn → linkedin.com/in/merill🐤 Twitter → twitter.com/merill🕺 TikTok → tiktok.com/@merillf🦋 Bluesky → bsky.app/profile/merill.net🐘 Mastodon → infosec.exchange/@merill🧵 Threads → threads.net/@merillf🤖 GitHub → github.com/merill Get full access to Entra.News - Your weekly dose of Microsoft Entra at entra.news/subscribe

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Entra Chat is a weekly podcast hosted by Merill Fernando and delivers practical insights for Microsoft administrators and security professionals through conversations with identity experts who've been in the trenches. Episodes feature seasoned Entra practitioners sharing real-world deployment experiences and Microsoft Entra team members who build the features you use daily. Get the inside track on best practices, implementation strategies, and upcoming capabilities directly from those who design and deploy Microsoft identity solutions. Join us for actionable takeaways you can apply immediately in your Microsoft 365, Azure, and Entra environments. --- Entra.Chat, its content and opinions are my (Merill Fernando) own and do not reflect the views of my employer (Microsoft). All postings are provided “AS IS” with no warranties and is not supported by the author. All trademarks and copyrights belong to their owners and are used for identification only. entra.news