People Skills Aren’t Soft, They’re the Hardest, Yet Most Profitable Skills to Develop (with Executive Coach Kathie Lumbard)

People skills are often written off in patient care as less important or easier to master when they’re actually the most difficult skills to master and when done correctly, are the most profitable! Today, we are joined by coach and talent advisor Kathie Lumbard to discuss people skills in patient care. In this conversation, you’ll hear about Kathie’s career, why soft skills aren’t actually soft, how today’s methods of communication have led to mistrust, and more! We delve into some ways a tea...

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Have you ever been talking with other surgeons about the way they do things in their practice and you heard something that helped you out? This podcast is meant to give you an insight into the way other surgeons do things and think about things. Sometimes small changes can make a big difference in your daily routine.