Communicating Healthcare and Information Design with Kristie Kuhl

On this episode of Experience by Design, we welcome Kristie Kuhl who is the Global Managing Director of Health and Wellness at Zeno Group. Kristie talks to us about the need for using storytelling for healthcare communication, reaching people where the emotions associated with health literacy. We explore how a background in art history and fine arts when coupled with a law degree provides her the chance to use different mindsets to design communication. Finally, we talk about what it takes to make a good concert, and how while we are all different, we also are very much the same.

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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.