Intercultural Frolicking and Design with Kiran Varri

On this episode of Experience by Design, we welcome Kiran Varri of Digital Xcellence. Kiran has had a long career in the customer experience space, working with major brands in international and multicultural environments. We chat about the the challenges and opportunities of designing for different cultures when you have different cultures on your team. We also explore the new era of content creation, and how to break through the noise. Finally, keeping in mind that everything we do is about the people we are trying to reach, and doing right by them. This episode brought to you by EXPRESSO, the Experience Research Society.

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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.