People-Centered Construction with Jesse Hernandez

On this episode of Experience by Design, we welcome Jesse Hernandez of Depth Builder and No BS with Jen and Jess on YouTube. Jesse takes us through his start as a journeyman plumber and to speaking in front of construction and skilled trades audiences. He tells us about how poor early decisions led him to 12 Step rooms, and how he uses that as a foundation for the themes he covers. He tells how the construction industry is starting to break the masculinity wall to start showing caring and empathy. Jesse shares his own experience, strength, and hope, going into how service is an essential component of what he does and what he hopes to achieve with his message of people-centered experiences.

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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.