The Employee Strikes Back: Ben Whitter on Employee Experience

Mr. Employee Experience, Ben Whitter stops by (virtually) the Experience by Design (virtual) studio to share insights on creating a stellar employee experience, why most companies don't, and how they can. Hint: To see key areas for change, start with things that are really annoying to employees. Ben has had a fascinating career journey that has taken him around the globe and he now runs the World Employee Experience Institute.

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This is experience by design, a podcast that brings new perspectives to the experiences we have everyday. Does standing in line always have to suck? Why are airports so uncomfortable? What does it mean to be loyal to a brand? Why do you love being connected but dislike feeling tethered to your smart phone? Can we train people to care about the climate? Join Sociologist Gary David and Anthropologist Adam Gamwell on an expedition to the frontiers of culture and business through the lens of human experience. We're here to make sense of the madness with leading psychologists, cognitive and social scientists, entrepreneurs, and business leaders.