Episode 001: Achieving a Mission-Driven Customer Experience with Jeanne Bliss and Katie Hunt

Welcome to the inaugural episode of the Experience Matters Podcast powered by Officium Labs, where each episode we will focus on one challenge, talk to two experts, and offer three innovative solutions to propel you forward and accelerate your customer experience results. In this episode, our two guest experts, Jeanne Bliss and Katie Hunt, dive into 3 ways you can achieve a mission-driven customer experience.

Om Podcasten

This resource is sure to equip and entertain you on your Customer Experience journey. By focusing on one critical or perspective related to CX in each episode, you will have the opportunity to learn from incredibly talented experience designers across many different industries and regions. Join us as we find new ways to be there, be aware, and be essential for our customers!