EP059: Liberals, Conservatives, and Can't We All Just Get Along!

Learn about how extreme political views can affect your customers’ decision making, why the U.S. federal government shutdown had wide ranging “experience” impact, and how brands can help unite a divided nation. Bite-Sized Delight From the Episode: • How the extreme political beliefs of your customers can impact your customer experience. • How to turn challenges your customers face into moments of customer experience delight. • How your organization can help unite a divided country. Are You Looking for Things We Referenced? • People With Extreme Political Views Have Trouble Thinking About Their Own Thinking - by Popular Science • What Customers Wants From Brands in a Divided Society - by Sprout Social Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

Om Podcasten

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com 396264