EP061: Premium Service, Curriculum and Packaging!

Learn about why some customers should get better service than others, the keys to employee learning and development, and how you can use packaging to make a great first impression. Bite-Sized Delight From the Episode: • How levels of service can differ depending on how “frequently” you are a customer. • How to maximize life long learning across your employee base. • How memorable packaging can make a lasting and powerful first impression. Are You Looking for Things We Referenced? • Sitel Group - Ten Learning and Development Trends for 2019 • Fatsnax Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

Om Podcasten

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com 396264