#195 - The WHY behind Product Design
Adam Kesner, Senior Director of Product Management joins me from COX Automotive, a global company with more than 27,000 team members and a family of brands that make buying, selling, owning and using vehicles easier for everyone. He shares how his curiosity behind the "why" for whatever he did led him to a path of Product management to his role now where he is continuously working to improve the experience of the various users in the automotive industry. Stitching a user experience from auto agents to technicians in the service to parts inventory management to financial tools to empower auto dealerships to be able to serve their customers better