#341 - Fintech Solutions that have "Spirit"
Michael Tischer, Director of Design & Innovation at Associated Bank joins us to share how he is creating improved digital customer experiences in a restrictive banking environment. He shares insights about approaching crafting the solutions for the customers leading with the data and the continuous knowledge derived from the customer data. Michael believes that everyone should get the experience they deserve and expect from a digital product. This passion leads him to pay attention to detail and refine the solution he creates to express a positive spirit that goes beyond a great UI and UX to create continued value delivery as a service.