#379 - Focusing on outcomes when delivering Healthcare experiences.
Join us on the "Fail Faster" podcast as we dive into the world of healthcare innovation with our guest, Pacssu, a VP of Design at a leading healthcare startup. In this episode, we explore the challenges and triumphs of designing for customer-centric healthcare solutions. Our guest shares their personal journey from studying linguistics to becoming a design leader in the healthcare industry. Discover how they overcame visa obstacles and proved their value as a designer while gaining a deeper understanding of business, growth, and technology. We delve into the importance of seeing patients as customers, revolutionizing healthcare experiences, and driving insights for personalized care. Get inspired by their insights and learn how design thinking is reshaping the healthcare landscape. Don't miss this engaging conversation filled with valuable tips and tricks for aspiring design leaders in the healthcare space.