#62 - Why Logistics is the key to Customer Experience

Erald Gjoni is the Chief Technology Officer at Furniture Mart USA. Erald shares why the furniture industry is poised for a revolution that is going to be driven by technology. Coming fresh off a 2 year ERP installation, Erald is full of lessons learned and goals for the road ahead. Erald is passionate about delivering a world class customer experience. He shares the challenges both organizationally and from a technology perspective on that goal and why data will be the key.

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We take you inside the trenches of enterprise and bring you the stories of the leaders who are creating the next generation of technology and products. At InfoBeans, we love making things. We are a diverse team of designers, engineers, and product strategists. With different backgrounds and skillsets, we come together to make exceptional technology. This podcast pairs members of our team with leaders from Fortune 500’s to startups in conversations that reveal surprising wins, juicy losses, and innovation techniques you’ll love.