An airline captain shares how leaders can truly gain respect and influence

After four decades and 22,000 hours of flying experience, training, examining, and building teams, Captain Smith learned these are some of the keys that can help propel us to become the most respected and influential leaders of all. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Stories, tips, and advice on how employees, managers, and businesses are working smarter, all from Fast Company and all in less than five minutes each weekday.