Anchoring go-to-market process and methodology to the customer journey

"There's a premium here on meeting the customer where they are. We can understand their buyer's journey, but if we don't adjust the resources that we need to bring at specific points, then it's a miss," says Barbara Adey, VP, in this episode of Fearless Thinkers. Barbara and Jason Davis, Senior Director, sit down with Rick Cheatham, CMO, to discuss their customer-centric approach to sales methodology and process. For a transcript, click here.

Om Podcasten

The Fearless Thinkers podcast, hosted by Rick Cheatham, personalizes BTS’s perspective on the people side of strategy. Fearless Thinkers is produced by Nicole Hernandez, Taylor Hale and Aron Towner. Special thanks to Joe Holeman, Chris Goodnow, Meghan McGrath, and Roanne Neuwirth for their invaluable help.