How to get a refund!

Ever been ghosted by a brand after a bad buy? You're not alone. In this episode of Feel Better About Money, we dive under the cushions of luxury sofas gone wrong, and hear about rejected refunds on financed cars, and overseas purchases gone bust. The Times Consumer Champion Kat Denham joins Holly and Lucy to reveal how to fight back when companies say no, and what your rights really are. Plus, some big news from Lucy as she signs off from the show, off to a brand new job!Guest: Katherine Denham, The Times Consumer Champion. Hosted on Acast. See acast.com/privacy for more information.

Om Podcasten

A weekly podcast for those who want to understand money better. A podcast from The Times and Sunday Times about what is possible.Presented by Holly Mead, an expert in personal finance, the podcast explores how money shapes our lives - from friendships and families to weddings, homes, and the daily challenges of saving and spending.Each week, Holly takes a single subject such as pensions or tax to test out with tried and tested experts, many from the Times Money team. The aim is simple: to give you the insights and information you need to make your money work better for you. Hosted on Acast. See acast.com/privacy for more information.