Jayaraj Puthanveedu: Protecting Customer Trust in a World Full of Fraud
Episode Notes Jayaraj Puthanveedu - MD, Global Head of Resilience, Cyber, and Digital Fraud of BNP Paribas - dives into fraud, what the landscape looks like for financial firms, its impact on customer trust, tips on customer awareness, and much more. Notes from Our Discussion with Jayaraj Fraud Landscape for the Customer Fraud is of utmost importance for the financial sector. It is increasing in both complexity and magnitude. Only about 20% of fraud is reported, making it more difficult to m...