Susan Koski: How to Manage the Move to the Post-Password Cyber Landscape
Fraud is one of the sector's biggest concerns, but passwords aren’t much of an obstacle to today’s innovative cybercriminals. Biometrics are the next frontier, but how do you get customers to accept the pivot? Susan Koski, Chief Information Security Officer, PNC, has been examining the challenge and recommends managing by facts and known risks, understanding fraud prevention as a cross-sector problem, and remembering that the customer experience has to be central to the post-password cy...