How Well Do We Know Our Customers? - 262

In this episode, Mike and Jody talk about why it is a good idea to really know your customer and what is important to them. Key Takeaways: Knowing your customer makes it easier to design a specific approach that makes it easier for them to solve their problems. If we don’t take the time to understand our customers, we increase risk. Get our of your own head space. Ask simple questions of your customer. Get passed your own assumptions. Know what is important to those you intend to serve.  Questions to Ask Your Customer: Why do you do business with us? Why did you decide to do business with us? Why do you continue to do business with us? Work With Catalyst Sale: Listen to our free resource (this podcast) and then put the action items into practice. Share your work with us via Twitter or hello@catalystsale.com Invest in a Catalyst Sale course - self directed. Find our courses here  Hire us as a consultant/advisor within your team or organization  Thank You  Please send listener questions and feedback to hello@catalystsale.com or contact us directly on twitter, facebook or LinkedIn. This podcast is brought to you by Catalyst Sale - you can learn more about Catalyst Sale, and the products and services we provide via the following links. Growth Acceleration - Plateau Breakthrough Product Market Fit The G.A.M.E. Plan - a Catalyst Sale course Seven Traps

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We all have problems we are looking to solve. We know that there are solutions out there, but we struggle with this. How do we find the solution, where does the nudge come from to help us take the next step, and start solving tough problems. The intention of this podcast is to help you find your catalyst and take that next step. The Find My Catalyst Podcast is a weekly podcast with Catalyst Sale founder Mike Simmons. We discuss real stories with practical application, in the context of leadership, problem solving, decision making, thinking, goal setting and execution. Other topics discussed include - Systems, Frameworks, Sales Strategy, Revenue Operations, Training, Onboarding, Sales Enablement, Organization Enablement, Workforce Development, Coaching, and Mentoring.