Problem Solving, Growth, and Building Businesses - Erik Kostelnik - 217

In this episode, Mike and Erik Kostelnik talk about solving problems, working towards execution and building out your business. Erik is the Founder and CEO of Postal.io  Questions Answered: Why do people struggle with engagement? How have things changed in our current environment? What is your approach to problem solving? How do you avoid scope creep? What is your decision making process? Why do we get sucked into the lures? How can you be easy to do business with? How can we manage the growth cycle? Key Takeaways: We struggle with engagement because we have been so focused on the digital world. We need to take a step back and ask what the customer journey looks like. Everyone is trying to navigate our current operating environment, companies need to be agile. It’s more important than ever to have a platform to manage your customer engagement items. The key is stay on the right path 5 Step Problem Solving Process Ideation Research Build/launch Understand what your KPI’s are Raise capital If you’re not experiencing scope creep you are either not asking the right questions or you are dead on right. Buyers are always influenced by the shiny lure and buzz words. Reduce the amount of friction that it takes people to get into the product. Be sure you know how customers go through your purchase process Getting people into our free trial is really part of our marketing. You’re not going to know where things are failing until they actually fail.  You have to set the business up to scale from day one meaning you have to have your 5 year plan and then you have to execute on your plan. Show Links:  Postal.io Erik on Twitter Postal on Twitter Work With Catalyst Sale: Listen to our free resource (this podcast) and then put the action items into practice. Share your work with us via Twitter or hello@catalystsale.com Invest in a Catalyst Sale course - self directed. Find our courses here  Hire us as a consultant/advisor within your team or organization  Thank You  Please send listener questions and feedback to hello@catalystsale.com or contact us directly on twitter, facebook or LinkedIn. This podcast is brought to you by Catalyst Sale - you can learn more about Catalyst Sale, and the products and services we provide via the following links. Growth Acceleration - Plateau Breakthrough Product Market Fit

Om Podcasten

We all have problems we are looking to solve. We know that there are solutions out there, but we struggle with this. How do we find the solution, where does the nudge come from to help us take the next step, and start solving tough problems. The intention of this podcast is to help you find your catalyst and take that next step. The Find My Catalyst Podcast is a weekly podcast with Catalyst Sale founder Mike Simmons. We discuss real stories with practical application, in the context of leadership, problem solving, decision making, thinking, goal setting and execution. Other topics discussed include - Systems, Frameworks, Sales Strategy, Revenue Operations, Training, Onboarding, Sales Enablement, Organization Enablement, Workforce Development, Coaching, and Mentoring.