Ep 34: Setting Yourself Apart: The Importance of a Stellar Client Experience with Damien Carter
Damien Carter is a part-time photographer who always goes above and beyond for his clients. He shoots everything (except newborns!) from weddings to lifestyle brands and along with providing his clients with exquisite images, he specializes in curating personalized experiences for them. In this episode, Damien offers a ton of tips to improve your relationship with your clients and ensure that they are getting full value from your service. Among other things, Damien stresses the importance of communicating, phoning clients rather than engaging purely over email, being on time for shoots, and making your client feel special in various different ways. Photographers are easy to come by nowadays, which is why it is so vital to set yourself apart from the rest, and Damien has all the tools to help you achieve this! To hear some of the top ways on how to stand out from the crowd, be sure to tune in today.