What the FinTech? | S.3 Episode 18 | Online payments and personalisation
In this episode of the What the Fintech? podcast, we’re joined by Kirsty Morris, managing director at Barclaycard Payments, to discuss the trends and developments in online payments over 2022 and what the future might hold for the space. Kirsty and FinTech Futures editor Paul Hindle discuss how customer expectations around the online payment experience have changed over the year, the importance of personalisation and balancing speed with security and how merchants can look to enhance their payments journey. And finally, we find out what fintech buzzword Kirsty wants to cast into our Fintech Jail!