734: Insights: How important is trust to financial services in 2023?

Our expert hosts, Benjamin Ensor, is joined by some great guests to ask: "How important is trust to financial services in 2023?" This week's guests include: Barb MacLean, SVP, Head of Technology Operations and Implementation, Coastal Community Bank Cinthia Merlos, Co-Founder, Vexi Mark Mullen, CEO, Atom Trust is often considered to be the most important currency a financial institution can hold - but how it’s earned, how it’s lost, or even how it’s defined is much more difficult to determine. In this show, we’ve put together a panel of amazing experts to discuss: how financial services players gain trust, how it is lost, and does trust still matter? Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com! Special Guests: Barb MacLean, Cinthia Merlos, and Mark Mullen. Learn more about your ad choices. Visit megaphone.fm/adchoices

Om Podcasten

Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry. Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you. Want to get involved in the conversation? Connect with us now on LinkedIn, Instagram and TikTok