Building a Customer-Centric Business in Africa w/ Samir Ibrahim
In today’s episode, we’re going outside the sports & entertainment industry. We’ll be talking about designing an entire business around customers’ deepest needs. Hopefully the wildly different context will give you new inspiration to become more customer-centric in your own organization. Today’s guest is the CEO of a solar-agriculture company, based in Kenya. So while I do the usual and try to connect the dots for you, I want you to focus on the underlying principles we talk about a...