Returning to Capacity and Rebuilding Your Team w/ Kevin Gober

This week, we welcome Kevin Gober, Senior Director of Arena Employee Experience and Learning & Development for the Atlanta Hawks, back to the podcast. A recurring guest on the show, Kevin shares his takeaways from welcoming fans back to venues and gets candid on the staffing challenges that State Farm Arena has faced. For venues across the country preparing for a return to full capacity, this episode dives deep into the programs Kevin and State Farm Arena are putting in place ...

Om Podcasten

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.