The Future of Customer Experience w/ Steven Van Bellegham

Steven Van Bellegham is a best-selling author and an international keynote speaker, largely focused on the future customer experience. He’s given keynotes in over 40 countries, and he’s worked with some of the biggest companies in the world, from Google to Mercedes Benz. Steven is the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow’, ‘The Offer You Can’t Refuse’ and a futuristic technology...

Om Podcasten

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.