The Power of Service and Reinvention w/ Brandon Steiner

This episode is a little bit of a throwback. It's a conversation from the end of July, but we're airing it now, 3-4 months later. It still holds up tremendously well, as our guest's message on service and reinvention is timeless. Our guest today is Brandon Steiner and he's been in the sports marketing business longer than I've been alive. Literally. Brandon was the founder and former CEO of Steiner Sports, which is now owned by Fanatics. Steiner Sports started out as an effort to pair ...

Om Podcasten

Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.