Art of Making a Business Case, Refund Fraud, and Why Fighting Fraud is Like Tom & Jerry - Vineet Grewal (Wish .com)

Fraudology is presented by Sardine.Karisse is again joined by her friend, and the Sr. Manager of Risk for Wish .com, Vineet Grewal. 3 weeks ago, Vineet talked about why she has made "approval rates" her North Star. This week, she's sharing some of her tips for creating a business case to engage & influence senior leadership for the resources needed to implement better solutions for more data and accuracy.While talking about the methods & steps she's used to effectively present to senior leadership, Vineet also uses an example of a specific fraud attack that she swears she will never forget. Taking us on a journey from the moment she first discovered refund claims fraud (aka: refund fraud) on the system, to being granted approval of the proposed changes she brilliantly presented to her executive team, and then to share the result of the implementation of . They wrap up the conversation with Vineet reminiscing about Saturday morning cartoons, and how one of them in particular makes the perfect metaphor for the life of a fraud-fighter!To connect directly with Vineet (No solicitations please!): https://www.linkedin.com/in/vineet-grewal-7395002b/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.Mentioned in this episode:2023-q4-postroll sardine 1

Om Podcasten

If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case". Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud. On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention! Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!