S2.E4 Nina Gratrick on Technology Transformation and Evolution of IT Service Delivery

Nina Gratrick is the Head of IT Services at the global law firm of Watson Farley & Williams. We talk about how the evolution of IT service delivery, and how by being customer centric, it's possible to push the boundaries of change at your firm.

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The Fringe Legal Podcast is a collection of conversations with legal innovators on how to put ideas into practice. Each episode is a discussion with a change-maker who shares their ideas, insights, and lessons from their journey.