Pen and paper: the forgotten management tool

Last week I went out for a pizza with a man I hadn’t seen for a while. The bill was low; I picked it up. Two days later, a small, cream envelope arrived on my doormat. Inside was a folded piece of paper on which he had written a short note saying how much he had enjoyed the occasion. For information regarding your data privacy, visit acast.com/privacy

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Financial Times management columnist Lucy Kellaway pokes fun at management fads and jargon, and celebrates the ups and downs of office life. Hosted on Acast. See acast.com/privacy for more information.