112 - Mike Andreozzi - How I Built My Hearing Healthcare Business
Guest: Mike Andreozzi - Former CEO & Owner of Beltone New England; Current Beltone Brand Ambassador; President-Elect of the International Hearing Society Mike joins Dave on the podcast this week to discuss: - His backstory, growing up in the family business, and learning through osmosis - Mike's time at Miracle Ear and the early days of hearing health franchising - Optical supplier, Bausch & Lomb, purchase of Miracle Ear in the early 90's and the aftermath of the acquisition - Mike joining Beltone in the early 2000's and scaling his New England franchise from 3 locations to 125 stores across 10 states - The high value Mike placed on fostering a strong company culture and creating a sense of comradery amongst his team - Identifying potential leaders within the staff and focusing on internal talent development - Focusing on all the small details which, in aggregate, matter a lot when developing a five star patient experience - Mike's thoughts on third-party insurance providers, OTC hearing aids, and where the industry is headed in the next 3-5 years --- Send in a voice message: https://podcasters.spotify.com/pod/show/futureear/message