Episode 75: Judith Cartwright, Founder & Managing Director, Black Coral Consulting
In the latest episode of the FHS Podcast, Naureen, Founder of Inspiring Women in Hospitality, engages in a compelling conversation with Judith Cartwright, Founder & Managing Director of BlackCoral Consulting. Judith, an expert in hospitality asset management and commercial strategy, shares her insights on the significant shifts taking place in the industry. Traditionally, revenue optimisation in hotels focused on rooms; however, today’s approach encompasses all business units, including F&B, spas, and retail, ensuring every square metre of space yields a return. Judith highlights the importance of holistic collaboration across teams, where operations, finance, and commercial departments work together to maximise profitability. This modern approach allows for more comprehensive revenue strategies, ensuring that even the smallest details, from menu design to retail positioning, are optimised to enhance both efficiency and guest satisfaction. Judith also discusses her hands-on consultancy style, where she works closely with clients to implement bespoke strategies that consistently deliver double-digit growth. Beyond financial strategies, she shares invaluable advice for women in hospitality, encouraging them to seek and invest in personal development, and take bold steps in their careers. #FutureHospitalitySummit #FHSWorld2024 #FHSWorld