“Recoding Culture: The Mastercard Way” with Lucrecia Borgonovo, Chief Talent and Organizational Effectiveness Officer, Mastercard & Michael Lennartz, Executive Vice President, Total Rewards, Mastercar
How can skills power internal mobility and personalized development? When it comes to recoding your culture, why is it important to measure both the “what” and the “how?”My guests on this episode are Lucrecia Borgonovo, Chief Talent and Organizational Effectiveness Officer, Mastercard & Michael Lennartz, Executive Vice President, Total Rewards, MastercardDuring our conversation Lucrecia, Michael, and I discuss:The steps Mastercard took to evolve their culture and refresh their "Mastercard Way."How "The Mastercard Way" aligns the company’s strategic objectives to with employee behaviors.Why the "Mastercard Way" framework uses the power of three and measures on the “what” and the “how.”Why skills are the new currency for career progression at Mastercard.How Mastercard’s AI-driven talent marketplace is transforming internal mobility and personalized development.Connecting with Lucrecia and Michael: Connect with Lucrecia on LinkedInConnect with Michael on LinkedInEpisode Sponsors: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersElevate 2025 - Learn more about this once a year, 3-week virtual program focused on taking your strategic capabilities and business impact to the next level with 16 interactive sessions led by 18 HR thought leaders.HR Leader’s Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.