Exploring the utility customer of the future (US)

The COVID-19 crisis and the related economic downturn is an external disaster that all utility companies are contending with now. How can utilities overcome these disruptions? In this podcast episode, we share how it’s important for utility companies now facing a higher bar for consumer engagement, to advance and take advantage of new digital ways to communicate and interact.

Om Podcasten

The Future of Utilities podcast helps you navigate emerging trends in Power & Utilities and discusses how these trends are shaping the future of the industry. We share what this means for your organization and practical ways to stay ahead in this era of change. Our podcast episodes feature our global network of Deloitte Power & Utilities experts, who serve world-class companies across the globe.