Reimagining the Automotive Customer Experience in the Age of Autonomous Mobility
On this episode of the Tech and Trends Podcast, host Daniel Newman welcomes Alexandre Audoin, EVP, Head of Automotive from Capgemini at CES 2024 for a conversation on the tech trends in the automotive industry, focusing on autonomous driving and new customer experiences (CX). Their discussion covers: A brief introduction from Alexandre Audoin, his thoughts on the automotive industry, and a few tech trends he noticed at CES An overview of autonomous driving and where does AI come into play What automotive OEMs are focusing on to provide a better customer experience As vehicles become more high tech, what are other important considerations such as affordability, sustainability, and regulations