Gartner ThinkCast 172: Transform into a Customer-Centric Organization

Customers are the lifeblood of our organizations, but chances are, your organization is not customer-centric. In this Gartner ThinkCast conversation, find out how to truly put your customers first -- both today and in the future. 

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Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast