Bad CX: The Talent Acquisition Killer
Job seekers aren’t happy. Half of them encounter a negative experience even before they apply. 7 out of 10 leave and never apply again. Worse, they tell 7 friends. Bad CX (candidate experience) drives top talent away, creates negative publicity, and lowers customer revenue. In this episode, we’re joined by Delta CX author Debbie Levitt. She exposes the 4 Horsemen of Bad UX - frustration, confusion, disappointment, and distraction - and how they send the wrong message to job candidates.
This show is broadcast live on Wednesday's at 1PM ET on W4CY Radio – (www.w4cy.com) part of Talk 4 Radio (http://www.talk4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).