187. Leveraging Digital Labor in Next Gen Consulting
Tapping Into the Power of a Hybrid Workforce . Bottom line - Some work is just not well-suited for humans, especially when it involves repetitive, rule-based tasks across multiple systems and data sources. On this podcast, Brad Hairston speaks with Pete Koltis, Managing Director at Alvarez & Marsal (A&M), who explains how his firm utilized intelligent automation to more efficiently deliver consulting services to a major client. . Here's what we talked with Pete about: * How A&M decided to use automation in the delivery of consulting services to a public sector client * The internal reaction to the idea of using digital labor in this situation * The benefits realized from automation and how it drove more automation opportunities * The specific benefits recognized by A&M's client * The potential impact of this client success story on future consulting work . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!