246. Elevating Patient Care Through Automation at IU Health

On this podcast, Brad Hairston speaks with Bryan Daniels, VP of Revenue Cycle Solutions at Indiana University (IU) Health, and Matt Gustitus, CEO and Founder of Digital Workforce Solution, who share how IU Health has leveraged intelligent automation to drive sustainable change across the organization. . Here’s what we talked with Bryan and Matt about:  *Overview of IU Health’s automation journey and critical success factors *How automation opportunities were identified/prioritized *How IU Health’s delivery partner (Digital Workforce Solution) impacted their progress *Key challenges for IU Health’s automation program *Managing change across different stakeholder groups *Benefits realization *Balancing technology adoption with a human-centered approach to patient care . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Om Podcasten

Welcome to "Transform Now," the podcast brought to you by SS&C Blue Prism. Enterprise AI isn't just a tool, it's the heartbeat of smart organizations like yours, helping to reinvent work to deliver higher growth, more customers and better experiences. Join us as we discover how AI-powered work orchestration and automation is making things better for everyone: customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of Enterprise AI, subscribe now. Let's get into the show!