335. Automation in Healthcare: Transforming Patient Care at NUHS Singapore

On this podcast, Brad Hairston talks with Peter Forbes, Group Chief Digital Officer at National University Health System (NUHS) in Singapore, who explains how intelligent automation is driving significant value including enhanced patient care. . Here’s what we talked with Peter about:  *The automation journey at NUHS *Automation use cases with big impact at NUHS *The approach to expanding automation across departments *Measuring automation benefits *Exploring Gen AI *Advice for healthcare organizations looking to embark upon automation program *The future outlook for automation at NUHS . Note - The term "GROSS" (Get Rid of Stupid Stuff) referenced in this episode is based on an approach created by the Hawaii Pacific Health System. . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Om Podcasten

Welcome to "Transform Now," the podcast brought to you by SS&C Blue Prism. Enterprise AI isn't just a tool, it's the heartbeat of smart organizations like yours, helping to reinvent work to deliver higher growth, more customers and better experiences. Join us as we discover how AI-powered work orchestration and automation is making things better for everyone: customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of Enterprise AI, subscribe now. Let's get into the show!