82. Intelligent Automation as a Core Competency
On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can avoid becoming stagnant with their intelligent automation capability and make utilization of the digital workforce part of their DNA. . Here’s what we talked with Kevin about: * The current trend in intelligent automation adoption and expansion * Root causes of organizations failing to scale their intelligent automation solution across the enterprise * The impact of the Center of Excellence on intelligent automation adoption and expansion * Keys to reversing the stalemate in intelligent automation and changing the way it is viewed/utilized * How a company effectively makes intelligent automation a core competency * What re-skilling and up-skilling human workers entails * The importance of managing change well at the leadership level * Behaviors that hinder leaders from taking risks . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!