157 GID How to Use the Phone Better

Telephones are everywhere, yet the quality hasn't been poorer for decades. When you have to call someone, use land lines when clarity and connection quality is most important. If you must use a cell phone, take precautions against wind noise, talking volume, and dropped signals.

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Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.