[Greatest Hits ] Emotions & Consumer Behavior with Laura Beavin-Yates

In this Greatest Hits collection, Laura Beavin-Yates talks about studying emotions and behavior in relation to neuroscience, the process of neurological functioning, and measuring customers' unconscious reactions to an experience. She also talks about how the brain connects with an experience, variations in cardiac rhythm, and how it affects behavior.

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Businesses thrive by knowing customer insights, because today’s insights are tomorrow's facts. At iResearch we live and breathe insights. And despite searching high and low, we were unable to find a customer insights podcast that answers one of the most important questions in business: why do customers do what they do? So we launched one.