190: An Unkempt Backlog

Chris makes progress on Upcase's to-dos in order to shift focus to after-the-funnel improvements, and makes a renewed vow to talk to customers for direct feedback. Meanwhile, Ben attends a conference, and while he picked up some great strategies for Formkeep onboarding, he mostly just wants to fix the airline industry.

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Om Podcasten

A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.