296: Stay Close to Your Users (Andrew Bialecki)

Andrew Bialecki, CEO of Klaviyo, discusses building systems to process and get insight from business' data, scaling personality and humanity to mass communication, and translating customer feedback into concrete product improvement. Plus, the debut of 'Ask thoughtbot'!

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Om Podcasten

A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.