Shake Shack's Recipe for Tech-Enhanced Customer Journeys with Dave Harris
Send us a text Today we sit down with Shake Shack's CIO, Dave Harris. As you can imagine, he had some great insights on tech stacks, the balance between human and tech-centered hospitality, and the potential he sees AI having on the industry. If you're looking for some high level views on tech in your restaurant, as well as some in-the-weeds tactics, you'll love this episode. Thanks, Dave!