214 How to Increase Productivity and Retain A Loyal Client Base in Your Salon with Antony Whitaker
You may have heard the expression, “Where the rubber meets the road.” I think that it’s used as a metaphor to say, “This is the moment of truth!” In today's short episode, I talk about the moment of truth in the salon as being the time of engagement between the stylist and the client because that's where everything comes together. That’s where the training, the salon marketing, the decor, the client experience, and the price point all come together to produce a measurable result. That result is both an immediate financial impact and the opportunity to have turned someone into a long-term loyal client who continuously adds value to the salon or into someone you never see again. For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/214/ Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! And finally, don’t forget to subscribe to the show to get automatic updates. Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/